When a hailstorm hits, homeowners usually don’t notice the damage right away — but we do. At Kimber Services, hail damage repair is one of the most common services we handle in Texas, and every time we show up to a home after a storm, our goal is the same: protect the property, assess the damage honestly, and get the roof back to full strength as quickly as possible.
Here’s what our process looks like from start to finish.
1. Arriving After the Storm
When a homeowner contacts us after a hailstorm, we know they’re stressed. Roof damage can feel overwhelming, especially when the storm is fresh. As soon as we arrive, we take the time to walk the property, assess the situation, and reassure the homeowner that they’re in good hands.
We check for:
- Hail bruising
- Impact marks
- Broken, cracked, or missing shingles
- Soft spots or crushed granules
- Damaged vents, flashing, or gutters
- Signs of immediate leaks
Every storm is different — and every roof reacts differently.
2. A Detailed Roof Inspection
Once we get onto the roof, the real evaluation begins. Hail damage isn’t always obvious from the ground, so we get close, hands-on, and methodical.
We look for:
- Granule loss that exposes the mat
- Bruised shingles that feel soft to the touch
- Impact points that weaken the roof structure
- Lifted shingles or nails
- Damage around chimneys, skylights, and vents
We take photos, mark damaged spots, and document everything so the homeowner can see exactly what we found.
3. Helping With the Insurance Process (If Needed)
Hail damage often leads to an insurance claim. We help the homeowner understand:
- What damage qualifies
- How to document it
- What their policy typically covers
- What to expect from the adjuster
We meet the adjuster on-site when needed to ensure nothing is missed. Our job is to make the process easier, not more confusing.
4. Performing the Necessary Repairs
Once everything is approved and the homeowner is ready to move forward, our team gets to work. Hail damage repairs may include:
- Replacing damaged shingles
- Fixing broken or lifted flashing
- Sealing exposed or vulnerable areas
- Repairing leaks inside the home
- Reinforcing weak slopes or edges
- Checking and repairing gutters or downspouts
If the hail damage is widespread, we may recommend a full roof replacement to restore structural integrity and prevent long-term issues.
5. Ensuring the Home Is Fully Protected
After the repairs are complete, we do a full walkthrough to make sure everything is properly sealed and secure. We test vulnerable roof areas, double-check our repairs, and make sure the roof is ready for the next round of weather.
We end every hail repair with:
- Clean property
- All debris removed
- A detailed explanation of what was repaired
- Maintenance tips to help prevent future issues
We leave the homeowner with peace of mind — and a roof they can trust again.
Protecting Your Home After the Storm
Hail damage can be stressful, but with Kimber Services, homeowners don’t have to handle it alone. We’re here to respond quickly, repair the damage correctly, and help guide them through every step.
If your roof recently went through a storm, we’re ready to inspect it and make sure your home is protected from top to bottom.